We answer your phone.
You keep the job.
You're on a job with your hands full. The phone goes. By the time you get to it, it's stopped — and they've already rung someone else.
We answer the calls you can't get to. On a job, after hours, weekends. The caller gets looked after, the job gets booked in, and the details come straight to your phone.
Set up, tested and checked for you. Nothing to learn, nothing to log into.
Fifteen minutes. Using your own numbers, you'll know by the end whether $497 a month is worth it for your business.
Best experienced on mobile.
Allow microphone access when prompted.
On a job
Calls you can't get to, answered.
After hours
Nights and weekends covered.
Booked in
Details straight to your phone.
How it works
from start to live.
Fifteen minutes
We go through how your phone works now — what you do, which suburbs, your hours, and what counts as an emergency worth waking you for.
We build it and test it
Built around your business, not a template. Then we ring it ourselves — the normal enquiry, the after-hours breakdown, the bloke who won't give his name, the one who's outside your area, the one who just wants a price.
You ring it yourself
Not happy with what your customers would hear? It doesn't go live.
Forwarding goes on
Takes a few minutes and we do it together. You keep your own number. Nothing changes on your phone except that the calls you miss now get answered.
The phone is
where we start.
Once the calls are handled, the same thing usually turns up elsewhere:
- —The quote you sent three weeks ago that never came back, and you never chased.
- —The enquiry that came through the website on Saturday night that you saw Monday.
- —The bloke you did a good job for in 2023 who's since used someone else.
- —The 8am that didn't turn up, after you'd already driven out there.
We'll work out which of those is costing you most on the fifteen minutes. The phone comes first, because it's the one losing you work today.
If it doesn't catch
anything, you don't pay.
If we don't answer a single call for you in your first 30 days, that month's free. The call log either shows one or it doesn't. No forms, no argument.
What it costs
to get started.
$497 a month, including GST. Our founding client rate.
No setup fee. No contract. Cancel any time by email.
Setting up costs you nothing. Most in this market want a thousand or more before they start.
Work out what your
missed calls are worth.
Five questions about your own call volume and job value. Your numbers, not industry averages.
Calculate my missed-call costThirty seconds.
Questions.
It's a voice assistant we set up and look after for your business. We're never going to tell you otherwise, and if one of your customers asks, it won't pretend either. The only fair test is to ring it yourself and decide whether you'd be happy with your customers hearing it.
Your diary, your rules. You tell us your hours, how long you need between jobs, which days you don't take new work. It's built that way and you check it before it goes live.
Yours. For most businesses that's your Google Calendar, so the job shows up on your phone the moment it's booked. We sort that out on the setup call.
No. The calls you don't answer get forwarded on. The ones you do answer never leave your phone.
You tell us what counts as an emergency for your business. Those get flagged straight to your phone. The rest get booked for the morning.
Keep it. That runs the job once you've got it. This sits before that — the call you didn't get to still gets answered, and the details reach you to put in like any other job.
Someone on the payroll covers the hours they're working. This covers the hours they're not — nights, weekends, lunch, and the times you're already on another call.
Email hello@vorticon.com.au any time. You're covered to the end of the month you've already paid for, then it stops — no notice period, no exit fee, nothing further charged. Your contacts and call records come back as a spreadsheet within seven days, free. They're yours.
Find out whether you've got a problem worth fixing
Fifteen minutes, or we'll come to you.
We'll show you the test calls made to your line — the day, the time, what happened. We'll put your own numbers down and work out what those missed calls are actually worth. And if it doesn't stack up for your business, we'll tell you.
Locally connected across Western Sydney
Vorticon is based in Western Sydney and a member of the local business community.
Proud business member
South West Sydney innovation community